Beauty and the Bundles Hair Collection LLC operates Monday-Friday from 9AM EST to 5PM EST. These are considered our business hours and are used to define a "business day" for our business.
FOR CUSTOM WIG INQUIRIES
Our vendor creates our bundles and closures upon ordering. As we begin this new journey we will order the hair as needed. Our vendors current time of production is 10-12 business days for creating the bundles, and 3-4 business days for shipping. Due to this, Beauty and the Bundles Hair Collection will work hard to create your custom wig as quickly as possible. Please allow us 3-4 days to create your wig, and an additional 3-4 days for shipping. We ship via USPS and always use Priority Mail. Should we be able to ship sooner you will be notified via email. Please keep this timeline in mind when ordering your custom wig. We are always learning and growing as we go and will continue working towards quicker turnaround times. Thank you for understanding!
Upon ordering, please allow 2-5 business days for your order to be processed and an additional 2-5 days for your items to arrive. All things on hand typically are processed and shipped in the same day. By the chance that they are not, please allow 2-5 business days. At this time we do not offer international shipping, expedited shipping, or local delivery. You will receive tracking information once your order has finished processing and your label is printed. If you ordered after 3pm, please know that you order will begin processing the following business day. We mail all orders through the United States Postal Service (USPS). You will receive email confirmation once they have received your package. Once packages ship, be sure to check your tracking information updates. Please allow for at least 24 hours for USPS to update it with tracking information after you receive your email.
Beauty and the Bundles Hair Collection LLC releases responsibility of your package once received by the USPS. For any questions or concerns dealing with your package, please contact them at 1-800-275-8777 during Monday – Friday 8 AM – 8:30 PM EST and Saturday 8 AM – 6 PM EST. For any questions about your order, please contact email@example.com.