Beauty and the Bundles Hair Collection LLC operates Monday-Friday from 9AM EST to 5PM EST. These are considered our business hours and are used to define a "business day" for our business.
COVID-19 POLICY as of 12/15/2020
Please allow an additional 2 business days for processing and shipping on top of our normal policy below. Due to COVID-19 and holidays, postal services are experiencing a delay in shipping. We will try our best to get your packages to you in a timely manner, but once they are released to the postal service we lose our ability to be in control of that quickness. We will continue to process your orders as soon as possible and get them to you quickly. Please take this timeline into consideration before ordering. We thank you for your patience!
Upon ordering, please allow 2-5 business days for your order to be processed and an additional 2-5 days for your items to arrive. At this time we do not offer international shipping, expedited shipping, or local delivery. You will receive tracking information once your order has finished processing and your label is printed. If you ordered after 3pm, please know that you order will begin processing the following business day. We mail all orders through the United States Postal Service (USPS). You will receive email confirmation once they have received your package. Once packages ship, be sure to check your tracking information updates. Please allow for at least 24 hours for USPS to update it with tracking information after you receive your email.
Beauty and the Bundles Hair Collection LLC releases responsibility of your package once received by the USPS. For any questions or concerns dealing with your package, please contact them at 1-800-275-8777 during Monday – Friday 8 AM – 8:30 PM EST and Saturday 8 AM – 6 PM EST. For any questions about your order, please contact email@example.com.